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IN-Basket Technique

 
In-Basket Technique – It provides trainees with a log of written text or information and requests, such as memos, messages, and reports, which would be handled by manger, engineer, reporting officer, or administrator.

Procedure of the In-basket Technique

  • In this technique, trainee is given some information about the role to be played such as, description, responsibilities, general context about the role.


  • The trainee is then given the log of materials that make up the in-basket and asked to respond to materials within a particular time period.


  • After all the trainees complete in-basket, a discussion with the trainer takes place.



  • In this discussion the trainee describes the justification for the decisions.


  • The trainer then provides feedback, reinforcing decisions made suitably or encouraging the trainee to increase alternatives for those made unsuitably.


  • A variation on the technique is to run multiple, simultaneous in-baskets in which each trainee receives a different but organized set of information. It is important that trainees must communicate with each other to accumulate the entire information required to make a suitable decision.
    This technique focuses on:
    • Building decision making skills


    • Assess and develops Knowledge, Skills and Attitudes (KSAs)


    • Develops of communication and interpersonal skills


    • Develops procedural knowledge


    • Develops strategic knowledge

                  

    These skills are mainly cognitive to a certain extent than behavioral.




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